Download Problems

[Charlie_Francis]

@Willy

I just bought two of the basement tempo videos(basic/intermediate and advanced) and had trouble downloading them. I got the advanced video to work but by the time I figured out how to do it I exceeded the number of times to download the basic/intermediate one. I did not save it. I have e-mailed customer service a couple times but have got no response, thought I would try here. Help please? I don’t want to pay another $40 to get it again.
Thanks

Please contact info@charliefrancis.com for help